Before deleting anything
Keep copies of important saved content and original screenshots. There is no cloud-library backup in the current app, and we cannot recover records that exist only on your device. If you have a paid plan, manage renewal separately in Apple subscription settings.
Deleting your Sift account does not cancel Apple billing and does not erase your local saves.
Delete your connected Sift account
- Sign in to the Sift account you want to remove.
- Open You and select Delete account in the account card.
- Read the confirmation about Apple billing and local data, then confirm deletion.
- Wait for the completion message. If deletion could not be confirmed, follow the retry guidance or contact support; a timeout is not proof that deletion completed.
Completed deletion removes the authentication account and its linked profile, AI jobs and results, usage records, and active subscription bindings. Your local library remains so you do not accidentally lose device-only work.
Remove local saves separately
Marking a save done removes that item locally. Its imported screenshot copy is removed after the Undo opportunity ends; this does not delete the original from your photo library. Local removal does not delete an AI result already retained on the server.
To remove the local library, keep anything important and sign out of Sift before using your operating system’s app-data controls. On iPhone or iPad, Settings → General → iPhone/iPad Storage → Sift → Delete App removes the app and its local library; Offload App is different and keeps app data. On Android, app storage settings provide a clear-data option. On macOS, contact support for help locating app data rather than assuming that dragging the app to Trash erases its support files. Uninstalling alone is not a guarantee that separately stored account credentials, including Apple Keychain entries, are erased. Manage device backups, browser storage and shared copies separately.
What may remain after account deletion?
The backend retains a protected hash of the normalized verified email and trial grant time to prevent repeated free-trial redemption. Billing replay-protection events retain provider references and timestamps with the Sift account link removed. These records currently have no automatic expiration. Apple’s purchase history, copies held by you or recipients, and provider backups or operational records are outside the in-app deletion action. The Privacy Policy explains these exceptions.
Request help without accessing the app
Email s.m.aliabidy@gmail.com with the subject Sift Account Deletion. Provide the account’s sign-in email and say whether you want account deletion, removal of particular server data or help with local data. We need to verify ownership before acting. Never send a password, verification code or payment-card details.
We will explain applicable retention restrictions when handling your request. We cannot remotely erase a local-only library or cancel an Apple subscription on your behalf. Visit Sift Support if you want to troubleshoot before taking a permanent action.