Contact mindgameapps
Email s.m.aliabidy@gmail.com. Include your device model, iOS version, app version, the screen where the issue occurred and the steps that led to it. Please remove customer names and photos from screenshots. Never send passwords, verification codes, full payment details or unrequested purchase receipts.
Where can I download ColorLedger?
We are preparing the first public iPhone release. There is no public App Store link yet. This page will link to the official listing when it is available.
Why does the app ask for Pro?
The free plan includes three completed service samples per ledger and up to 15 active clients. Drafts are free to keep, and corrections do not use another sample. Deleting or voiding a service does not reset usage. Your saved history and basic exports remain available after the limit.
How do I restore or cancel a subscription?
Once subscriptions are live, open Account → View subscription (or Subscribe to Pro) → Restore Purchases while signed into the Apple account that purchased it. Apple may ask you to authenticate. To cancel or manage renewal, open Apple subscription settings. Removing ColorLedger or deleting an account does not cancel a subscription.
Why are registration or subscriptions unavailable?
The current preview can be used locally while the App Store and account services are being configured. A setup or unavailable message does not mean a purchase was completed. Keep your draft and retry when the service is available.
How do I keep my formulas safe?
Use Account → Export your ledger for a basic export, and keep exported copies somewhere you control. Cloud sync is not active in the current preview. Avoid uninstalling the app while troubleshooting if you need unsynced records.
Can customers see their photos?
Open the client record’s Photos tab and choose Show client for an in-salon presentation on your device. It displays photos and dates without private notes and costs; it does not create a remote customer account.
Need to delete an account or data?
See Delete account and data for in-app instructions and an email request option that does not require reinstalling the app.