Before deleting
Export records you want to keep through More → Save or share a copy. Deleting ColorLedger data does not cancel an Apple subscription. Manage billing separately in Apple subscription settings.
If you use a ColorLedger account
Sign in, open More → Account & subscription → Delete account, read the summary and type DELETE to confirm. Account deletion is available without an active Pro subscription.
This requests removal of your authentication account and any existing server-side account records or private photos, followed by that account’s local ledger and photos on this device. A deletion that reports it is still processing is not complete: keep the app available and retry as directed. Other accounts and a separate guest ledger are not included.
The current version keeps salon records and photos on your device; signing in does not upload them or provide cloud backup. Deleting the account cannot remotely erase local records on another device. Remove those copies, device backups and exports separately if needed.
An anonymous completed-service count remains on this device after account deletion so the free sample allowance does not reset. It contains no account, client or session identifiers and is not uploaded.
If you use only the local guest ledger
Local-only records are stored on your device and are not accessible to us. After exporting anything you need, iPhone Settings → General → iPhone Storage → ColorLedger → Delete App removes the app and its device data. Offloading is different and keeps app data. Manage device backups and exported or shared copies separately.
Request deletion without reinstalling
Email hello@solvvit.com with the subject “ColorLedger Account Deletion.” If you created a ColorLedger account, provide its sign-in email and say whether you want account deletion or help removing particular data. We will verify ownership before acting. Do not send a password, verification code, customer photos or payment details.
Account deletion removes the application’s active account data after verification and completion; it does not remove Apple’s purchase records, recipient-held exports, or backups managed by you. We will explain any applicable retention restriction when handling your request. We cannot recover or remotely erase records that exist only on your device.
Privacy and support
Read the Privacy Policy or visit ColorLedger Support for help before taking a permanent action.